When I started looking into how to manage care for my parents (my dad is a war-time veteran), one of the first things that jumped out at me is that some folks pledging to help are clearly "opportunists."
The below link likely explains why this individual...
Mark John Crews
Strategic C.A.R.E.
Planning
Carmichael, California
95608
916-224-6688
...recently fell silent on this forum:
http://sacramento.cbslocal.com/2012/02/13/call-kurtis-investigates-opportunists-taking-aim-at-elderly-veterans/
My advice, seek the help you need to help your loved one get the care they need, but be sure to "vet" ("examine") those offering their services. Pun intended.
Remember the actual filing for the benefit should be provided for free. Agents may try to sell other services/advice in addition to filing the claim (for free, I remind again).
When we ask this common sense question: "Is someone going to spend their life-work (income producing work that pays their bills) by providing a free service?" NO, is the answer.
I maintain that is is okay to pay a fee for other services that may be offered and provided in the course of filing for the benefit, but, please...
...Investigate those eager to help.